IT Service Lead

Stora Enso Forest Division is focused on managing company’s forest assets and building strong bonds with other forest owners and forestry stakeholders. Forest Division is promoting sustainable forestry and biodiversity by balancing environmental, social and economic interests.

Forest division is responsible for wood supply operations in our four business units in Finland, Sweden, Russia and Baltics, that form a part of Stora Enso’s global wood supply organization.

We are looking for an IT Service Lead to Forest Division at Stora Enso to manage our business specific IT services in the Baltic countries. You can primarily locate in Forest Division premises in Estonia, however we are also willing to discuss locating to other Forest Division premises in the Baltic region. You will be a part of the Forest ICT & Digitalization organisation.
As an IT Service Lead, you will be responsible for one or several IT Service deliveries towards our local business. You co-operate with colleagues within the IT function and in the business as well as with our vendors to deliver IT services according to agreed targets and SLA’s. You drive development needs towards vendors and participate in requirement specification. Regular follow-up of service costs and quality towards vendors are key elements in your work, as is fluent co-operation with business. In this role you secure that needed documentation and descriptions of the service is in place. You will also participate in continuously developing our ways of working and processes within IT, as well as in key development activities.

What we offer

Stora Enso is a leading global provider of renewable solutions in packaging, biomaterials, wooden constructions and paper. Come grow a renewable world. And you will grow too.

With our values, “Lead and Do what’s right”, we endeavor to set an example in all aspects of our business as well as sustainability. We dare to take the initiative and constantly ask ourselves what more can we do, what can we do better. This is an excellent opportunity for you to be a part of the journey Stora Enso is on – transforming from a traditional forest industry company, into a renewable materials growth company – an industry with great potential driven by global megatrends. 

As an IT Service Lead, you are in a key position securing that the local business gets the IT service quality they need to serve our customers. In addition, this position offers possibilities to grow as an IT professional with a wide range of varying responsibilities. In addition, you will have a great opportunity to be part of an international team and develop your own skills.

Qualifications

You have a university degree in a relevant field. You have experience in managing and delivering IT Services and ITIL based processes are familiar to you. Experience in IT roles supporting ERP systems or technical server environments are assets.

As a person you have a positive attitude and a can do -mentality in combination with a structured way of working and the ability to take initiative. You are a good communicator and feel comfortable in situations interacting with different stakeholders.

Our main language of communication is English, and therefore you need to have a strong proficiency in both writing and speech. Proficiency in local languages is an asset, as in experience from the forest industry.

To continue to drive a strong culture we are looking at a number of behaviors in each individual which is based upon our leadership themes set forth for driving our renewable materials agenda:

• Customer Needs; Keeps up to date with market factors impacting our business and enhance or invent new products and solutions, always considering the customer and consumers perspective.
• Business Acumen; Clear understanding of key financial and productivity metrics driving business value across our business. Has the ability to make decisions quickly on the basis of incomplete information and takes responsibility for own decisions.
• Do what’s right; Takes responsibility for Stora Enso being a global company that is ethical, safe and free from harassment and discrimination. Acts as an example of Stora Enso’s values and Code of Conduct – in difficult times as well as good times.
• Inspire & Motivate; Inspires team members in believing in the way forward and encourages a collaborative & communicative working environment. Actively seeks to understand the key motivators of others with the aim to make them grow and perform.
• People Management; Builds a team of talented individuals with clear roles and responsibilities, while continuously promoting a learning culture. Sets challenging goals and provides both team and individuals with the opportunity to develop and impact the business.

Additional Information

Location: Estonia – Tallinn or Tartu or Pärnu; Latvia - Riga

Please submit your CV in English language latest on 18th of October 2021. 

We accept applications submitted only through our recruitment system.