SUPPORT ANALYST

Support Analysts provide professional post-implementation software support to corporate users of Hedge Fund software. This involves complex problem analysis and resolution and responding to requests/queries from end users directly, by phone and by e-mail. There is a high degree of contact with traders and other users within investment funds. New joiners can expect to be placed in challenging situations from an early stage, and will have an excellent opportunity to learn about investment funds and financial services.

Induction training will be provided.

Ability to work a variety of shift patterns (e.g. 8AM-5PM or 11AM-8PM)
university degree (preferably IT, finance or economics)
motivation to learn finance and IT
fluent English
ability to learn fast and work under pressure
communication skills
analytical skills
flexibility
enthusiasm

database knowledge
SQL
knowledge of financial instruments

Salary: EUR 14,500 gross per annum
private health insurance with optional medical or sports focus
25 paid holidays per year
free drinks, fruit and snacks in the kitchen
And an environment that encourages our employees to learn, develop and achieve a wide range of skills and knowledge spanning the software and financial services industries.

We invite you to discover the profiles of our ambassadors and to contact them directly to ask your questions about work at Linedata - https://career.linedata.com/en/our-insiders/