30
Tier 2 Application Support Engineer
RealTime SIA
Tier 2 Application Support Engineer
RealTime SIA
Tier 2 Application Support Engineer
RealTime SIA

Tier 2 Application Support Engineer

RealTime SIA

On Air Entertainment is seeking a skilled Tier 2 Application Support Engineer to join our team who has a passion for improving patient care, serving customers and working with technology.

Qualifications and Experience:

  • Knowledge of how to measure and monitor service performance in terms of availability, quality and overall health;
  • Basic Linux skills;
  • Experience with monitoring solutions (Grafana, Prometheus, Grafana Loki);
  • Previous experience supporting Java/Scala based applications would be beneficial but not essential;
  • Strong analytical and problem-solving skills, creativeness, honesty;
  • Communication Skills;
  • Willingness to learn and grow with the company.
  • Ability to work shifts (nights shifts included)

Key Responsibilities:

  • Incident Handling:
    • Troubleshooting/investigation of incidents & problems;
    • Communication with relevant teams (internal, external), to ensure timely handling of the incidents;
    • Creating and maintaining incident reports with all the relevant details, timelines, analysis and actions.
  • Logs Analysis:
    • Logs analysis and assistance in investigations during incidents and requests from relevant teams;
    • Collaborate with developers and administrators to ensure full understanding of all logs shipped to centralized log management solution.

The team & ways we work:

  • Start-up culture, allowing for creativity and trying new things;
  • We work in self-organising agile teams;
  • Teams have all the support from infrastructure, business, technology and leadership;
  • We’re open and transparent in decision making: everyone has a voice, new ideas are always welcome;
  • Constant feedback and support to individuals;
  • We value results over process and tools;
  • We value team-work, so the best candidates are team-players ready to own their work from the start to the end.

Benefits:

  • Health insurance;
  • Trainings and conferences support.
Stundas likme (bruto)Bruto stundā  € 11 - 15

Atrašanās vieta

    Rīga, Latvija
    Maskavas iela 257

Darba veids

  • Pilnas slodzes maiņu darbs

Valodas

  •  Angļu
  •  Latviešu
  •  Krievu
Kontaktpersona
Karina Mailjane
26527272

OnAir Entertainment supplies award-winning online gaming software to the leading operators worldwide.

We didn’t change the game, we created it. We’ve been setting the industry standard for quality, innovation and the very best experience in online gaming entertainment since 1994. Our history speaks for itself – industry firsts, blockbuster games and an ever-expanding, industry-leading portfolio of engaging content.

But our past isn’t why you’re here. We’re on the lookout for people to help write our future.

If you’ve got the power to be competitive, adventurous, creative and agile, and the drive to be the best in our ever-changing industry, we can’t wait to welcome you to the team


Uzņēmuma mājaslapahttps://onairentertainment.com/

Reģistrācijas numurs40203275124