Process Documentation Specialist
Process Documentation Specialist
Process Documentation Specialist
Decta SIA
Process Documentation Specialist
Process Documentation Specialist

Process Documentation SpecialistDecta SIA

Essential Skills and Experience relevant to the role:

  • Higher education in the fields of economics, finance, law, IT or similar
  • At least 3 years of previous experience in drafting policies and process descriptions and keeping them up to date
  • Knowledge and previous experience in quality management and risk management methods and tools
  • Ability to identify gaps in processes and documentation and capacity to propose solutions
  • Analytical and creative thinking
  • Strong logical thinking, ability to understand the causes and relationships, logical structures, and flow of processes
  • Ability to take initiative
  • Ability to work both independently and in a team
  • Ability to communicate effectively with both technical and non-technical audiences
  • High sense of responsibility and self-discipline
  • Interest in innovations and willingness to work in the fast-evolving fintech business
  • Excellent knowledge of Latvian and English in speaking and writing and good knowledge of Russian
  • Previous experience in implementation and maintenance of international quality standards

Key Objectives & Responsibilities of the role:

  • Development of documentation management systems
  • Cooperation with all the teams to understand their documentation needs while keeping the right balance between formalities and fintech fast business needs
  • Drafting policies and process descriptions in cooperation with product owners and heads of divisions
  • Provision of the necessary support to the teams in quality management and audits
  • Initiation of improvements in workflows to raise efficiency and quality of the company’s performance in all its processes
  • Performance of process risk analysis and the necessary risk control measure identification

We offer:

  • Dynamic work in a rapidly growing FinTech company
  • Great colleagues, fun and collaborative working atmosphere
  • Professional and personal development opportunities
  • Competitive remuneration and social benefits package
  • Comfortable office in Riga center

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