24
Reģistrācijas numurs: 40203383156
- Apraksts
- Pamatinformācija
- Uzņēmums
eGamings is one of the world’s most innovative developers of online gaming platforms and supplier of Tier 1 online turnkey gaming systems. eGamings is a well-known brand name with over 10 years of successful operations within Online Gaming Industry. Our company is rapidly growing and we are actively hiring new colleagues.
We are currently seeking a Client Account Coordinator.
Main Duties
- Be the primary point of contact for customers for any day-to-day questions, issues, and requests at the fastest time.
- Continual monitoring of the customer's websites to ensure the game portfolio is updated and ensure KPI targets are met.
- Monitor customer chats, emails and provide prompt answers.
- Make sure that customer requests, tasks, issues are in work within the company, follow-up, and escalate with the relevant department if needed.
- Distributing and presenting information to customers about upcoming game releases and opportunities
- Communication with game providers and partners in order to be informed about the products, and provide the latest updates to the Clients
- Develop a trusted long-term relationship with key accounts, customer stakeholders, key business executives
- Explore opportunities to add value to customers with our knowledge, products, and services
- Representing the entire range of the Company’s products
Requirements
- Account management, assistance, or other relevant experience (e.g. Customer support, Customer service)
- Previous experience in a similar position preferably in iGaming
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Excellent verbal and written communications skills
- Natural relationship builder and teamwork enthusiast
- Ability to prioritize and plan among competing tasks, while paying strict attention to detail
- Critical thinking and problem-solving skills
- Keen attention to Customer satisfaction
- Good in written and verbal Russian and English
We offer:
- A great opportunity to work for a Tier 1 brand in the Online Gaming Industry
- Very competitive remuneration package, depends on your results and experience
- Professional development and unlimited opportunity to learn
- Friendly environment with a lot of extra perks and benefits
- Training and 360° support starting from the first day
- Modern office, corporate parking and lunch
- Health insurance after the probation period
- No internet browsing policy
Please send your CV and Motivation letter by clicking "Apply".
€
1400 - 1800
Atrašanās vieta
- Rīga, Latvija
Darba veids
- Pilna slodze
Kontaktpersona
Egamings Cowork Space OU
Egamings Cowork Space OU
Reģistrācijas numurs: 40203383156
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