We are the LuckyStreak team!

In everything we do, we believe that being different is the right way. We work in a way that our clients just can't wait to meet us again. We believe in development, innovation and growth, and as a team we are moving towards our goals and vision together.
It's all based on the right attitude, it's that simple! We believe that quality and innovative approach are the key to an excellent work environment and service.

IT TECH SUPPORT SPECIALIST

We are planning to expand our tech team in Riga Studio and we are looking for a perfect team player to join our IT team.

Key responsibilities:

● Setup and maintenance for facility network and computers, video and audio equipment,
physical infrastructure including electronics, electrics and structure
● Manage 24/7 support of operations for delivering live video feed
● To be the main contact person for any technical issues
● Installation, administration and troubleshooting of desktops, laptops, running Windows OS
● Installation of professional studio equipment: cameras, lighting and audio equipment.
● Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network,
etc.
● Full Windows OS setup, including drivers, BIOS and other related software

Requirements and experience:

● Previous experience in IT support services
● Good customer service skills
● Good Windows OS skills – detecting network issues, installations, configuration and
remote support, DHCP, DNS, Powershell
● Problem-solver personality
● Excellent documentation and experience sharing skills
● Able to translate technology into simple terms
● Flexibility to work in the shifts is required, including nights shifts

Will be considered as advantage

● Experience in live dealer companies
● Education related to IT

We offer:

● Gross monthly salary starting from 1000 - 1500 EUR
● Health insurance
● Annual vacation - 20 paid days
● Unlimited full access to Udemy learning resources
● Flexible schedule
● Free parking slot