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Technical Support Specialist
GoCardless
Technical Support Specialist
GoCardless
Technical Support Specialist
GoCardless

Technical Support Specialist

GoCardless

What excites us

  • Ability to explain complex matters using simple words;
  • Basic understanding of SaaS, code and API, and IT concepts;
  • Outstanding emotional intelligence and communication skills - you know how to empathise, you focus on problem-solving not placing blame, you are able to clearly convey your message, and build trust and relationships throughout communication;
  • Fluent written and spoken English skills;
  • Excellent time management skills to be able to navigate multiple conversations and issues simultaneously;
  • Being able to go down investigation rabbit holes, without neglecting simpler, everyday tasks;
  • Experience in B2B IT service/product support will be an advantage;
  • Fluency with memes will be considered an advantage :)

What excites you

  • You genuinely enjoy helping people;
  • Communication with different customers from all across Europe who are reaching out to you as a subject matter expert;
  • A dynamic work environment where your opinions are heard and implemented;
  • Working autonomously, being proactive and dependable;
  • Startups and technology;
  • An environment that encourages you to obtain new skills (both technical and soft).

Benefits

💰 Salary between 1400-2000 (gross)

⏰ Flexible working hours

🏢 Option to work from anywhere

💉 Health insurance with dental

💻 OS of your choice (Mac, Windows, Linux)

📖 Annual learning budget and unlimited library

☘️ Employee stock option plan

⏳ Extra paid time off for birthdays, sick days and studies

🤗 Supportive and driven team

🚣 Team activities

📈 Growth opportunities

👑 Ownership

🔥 The opportunity to join one of the hottest, fastest-growing European fintechs

Mēneša bruto algaBruto mēnesī  € 1400 - 2100

Papildu informācija: 💉 Health insurance with dental 💻 OS of your choice (Mac, Windows, Linux) 📖 Annual learning budget and unlimited library ☘️ Employee stock option plan ⏳ Extra paid time off for birthdays, sick days and studies

Atrašanās vieta

    Rīga, Latvija
    Ģertrūdes iela 44a
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze
  • Elastīgs darba laiks

Valodas

  •  Angļu
Kontaktpersona
Ieva Elizabete Ergle
27724521

Nordigen provides free access to bank data and premium data insights, thus allowing companies to connect to banks around the world and apply that data for personal finance, identity verification and marketing purposes.

We believe in freely available open banking to all businesses that need it. Nordigen has raised over USD 4.2 million in funding from top-notch investors, completed 2,000+ bank integrations and has been named one of the top Latvian startups.



Uzņēmuma mājaslapahttps://careers.nordigen.com/

Reģistrācijas numurs07495895