18
Reģistrācijas numurs: 10806081
- Apraksts
- Pamatinformācija
- Uzņēmums
Your responsibilities include:
- keeping our worldwide customers happy by finding solutions to their issues and answers to their questions
- working closely and following up where needed with other teams at Scoro to fulfil customer requests
- understand the business challenges of our customers, find gaps in their workflows and recommend ways to get the most value out of using Scoro
- guiding and educating the users of Scoro in a friendly, patient, and enthusiastic manner via email
- gathering and evaluating customer feedback to constantly improve existing processes and Scoro in general
We offer:
- 4-day work week without compressed hours and no change in salary;
- Stock options package to all our employees;
- Autonomy in how, when, and where you work;
- Paid medical days;
- Well-being perks & mental health services;
- Individual budget for books or courses & access to the Udemy learning platform;
- A cozy (and animal-friendly) working space with a free flow of snacks and drinks;
- Help with setting up a home office when working fully remote;
- Atmosphere flooded with humor and, of course – great team events and trainings;
- Annual global events in Estonia;
- Thorough onboarding, personal mentor & vertical and horizontal growth opportunities;
- An international team and unique company culture that is built on trust, common sense, and a dose of laughter.
You might be our newest Scorer if you have:
- previous experience in customer support related role
- dedication to offering the best customer support possible and you’re ready to go the extra mile
- a creative problem-solving mindset to understand complicated customers’ needs and find the best solution
- excellent command of written and spoken English and Estonian/Latvian
- an interest in technical details
- a patient and friendly personality, and are great to work with
- the capability of managing and prioritizing your time and tasks
- readiness to work in shifts (7:00 – 15:00; 9:00 – 17:00; 13:00 – 21:00)
You get extra points for:
- being passionate about improving the way people work
- your desire to contribute to building world-class business software
€
1700
Atrašanās vieta
- Rīga, Latvija
- Attālināta darba iespējas
Brīvības iela 39
Darba veids
- Pilna slodze
Valodas
- Angļu
- Latviešu
Kontaktpersona
Alise Erta
Alise Erta
Reģistrācijas numurs: 10806081
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