About us & position:

SIA Ibanpay is specializing in provision of outsourced services in the areas of customer support, customer relationship management, change control, risk management, data gathering & filing and payment processing.

We are grateful to announce one more vacancy for the Business Analyst

We are looking for a proactive person with strong analytical skills, who could make hard things look easy and one who possesses a ‘whatever it takes’ attitude to do what is necessary.

If you have previous experience - GREAT, if not - NO PROBLEM, our trainers and mentors will take care of you!

Day in the Life

Most days will involve:
• working closely with developers / designers and a variety of stakeholders / end users to gather and manage the assigned project requirements, produce definitions / computing solutions / reports
• working closely with clients to identify business needs and benefits of implementing a computing solution
• drawing up detailed requirement documents for systems, using charts and diagrams that indicate various steps involved and describe the system in ways stakeholders understand
• producing and describing definitions, processes, customer journeys, rules and instructions as a basis for the work of designers and programmers

About You

You are an outgoing and friendly individual, with strong interpersonal skills. You are highly motivated with a willingness to learn and pick up new information quickly. You are very comfortable working in a fast-paced environment and can be flexible depending on business, customer, or employee needs. You are able to define problems, collect and analyse data, establish facts, and draw valid conclusions.

The ideal candidate should possess the following professional skills and personal attributes:
• ability to produce and present BRD (Business requirements documentation) and obtain approval from involved stakeholders and to align such requirements into short and medium range plans
• proven analytical skills, communication and organizational skills
• ability to identify relevant trends, doing follow-up analysis, preparing visualizations using internal systems and keep up to date with technical and industry developments
• ability to use initiative and independent judgment within established procedural guidelines
• ability to adapt to change quickly
• high level in English reading/speaking/writing
• good understanding of Russian and Latvian

Life at Ibanpay

Here, at Ibanpay, we have an inclusive and diverse culture and promote support and respect the value and needs of all individuals.

We are grateful to deliver for you the best employee experience
• excellent training & onboarding course
• valuable work experience in a friendly, multicultural and dynamic environment
• first-hand experience in international e-wallet and credit card projects
• competitive salary and compensation package – based on your skills, experience and competencies
• private health insurance (including rehabilitation, sports coverage etc.), straight after successful probation
• regular fun and interesting corporate events (online/offline)
• modern workplace and free monitored parking
• remote work opportunities (hybrid work model)

Ibanpay – place, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an expansive future for all.

Additional information

If you do not have experience, please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us along with your CV.

Only successful applicants will be contacted. If you are not contacted within 30 days of submitting your application, please consider your application unsuccessful.

NB! Please only apply, if you're legally authorized to work in the EU countries / have a working permit in Latvia.

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