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Account Manager
Account Manager
PAYBIS Ltd. Latvijas filiāle

Description

Paybis.com is a leading digital & cryptocurrency platform founded in 2014. Our goal is to allow any person around the globe to buy or sell crypto and digital currencies in a quick, easy, and hassle-free fashion. Throughout our existence, we have already grown to a company of 90+ employees and are recognized as one of the most prominent businesses in the crypto industry. Working at Paybis.com will give you an amazing opportunity to dive into the new and trending crypto industry and learn more about the era of the new financial world.

We are looking for a motivated Account Manager.

Responsibilities

  • Guide partners through commercial, legal and compliance onboarding processes
  • Assist both the partners’ and company’s IT & operations teams during the integration and account setup processes
  • Communicate product updates & changes that affect partners
  • Participate in meetings with internal stakeholders and partners
  • Keep track of partner KPIs and perform periodic “health checks” with partners
  • Provide ongoing support to the dedicated pool of B2B customers
  • Communicate with internal departments to resolve partners’ issues
  • Prepare reports about partners’ performance and present them to Senior Management

Requirements

  • 1 - 2 years experience in a similar role in the FinTech industry
  • Experience with technical integrations/API
  • Excellent communication skills
  • Fluent English speaker; knowledge of any other language, especially Russian, will be considered an advantage
  • Strong organizational skills including prioritizing, scheduling, time management, and multitasking
  • Good analytical skills; experience with SQL will be considered an advantage
  • Strong attention to detail and excellent problem solving skills
  • EU residence & work permit required

We offer

  • Competitive salary, bonuses and social benefits
  • Professional development opportunities through paid courses, seminars and conferences
  • Opportunity to work in a very dynamic and ambitious company operating in the crypto industry
  • Team-building events and other fun activities

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