• Address service requests from the finance organization including incidents and change requests using JIRA;
• Collaborate with our process owners and team leads in the accounting and finance functional areas, for all business processes and configuration changes;
• Prepare user manuals, instructions, and process documentation where needed;
• Coordinate issues with 2nd / 3rd level application functional and technical support resources;
• Actively participate in financial systems implementation and improvement projects through deployment, hyper-care and post-project assessments;
• Understand and ensure security and data privacy standards;
• Provide input and knowledge sharing with Workday Team Lead, Workday Team Members, and clients as appropriate.

• Knowledge of accounting processes such as AR, AP & GL accounting;
• Experience in Financial or ERP systems support or implementation projects;
• Experience with integrations is an advantage;
• Goal-oriented team player;
• Fluent English language skills in written and oral communication;
• Good practical knowledge of MS Office (MS Excel, MS word, MS PowerPoint).
  

• Experience working in multinational environment, being part of the Global IT or Data & Analytics functions in the leading credit management company in Europe;
• Monthly gross salary from 3000 to 3500 EUR;
• Hybrid working, location by your choice (remote/ in office), and a healthy attitude towards flexible working patterns;
• Respecting private life, providing 3 extra leave-days for personal needs;
• Health insurance and paid mental health support (from your first steps);
• Snacks and fruits to boost your office day;
• Well-being activities, surprises, and birthday gifts (lunch stretching sessions, sporty challenges, mini competitions with prizes);
• Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses).

**Please note that as a multinational company, we have Talent Acquisition Partners in multiple locations. You might receive a call from our recruiters with a Spanish, Latvian or Greek phone number.**