Atlassian Service Manager
Arvato Systems Latvia SIA
Atlassian Service Manager
Arvato Systems Latvia SIA
Atlassian Service Manager
Arvato Systems Latvia SIA

Atlassian Service ManagerArvato Systems Latvia SIA

General responsibilities:

  • Developing and ensuring support for external and internal system landscapes based on Atlassian systems (Jira Service Management, Jira Software, Confluence, Bitbucket) in the role of a service manager.
  • Responsible for the support of customer and internal Atlassian systems in an international environment.
  • Liaison for our customers for all questions around the Atlassian topics in support.
  • Creation and active participation in cooperation with the DevOps teams in the offshore and nearshore centers in the Baltics & Malaysia.

Job requirements:

  • Bachelor’s degree in Project Management or related field or comparable experience.
  • At least two years of relevant work experience as an administrator/key user in the Atlassian environment.
  • Strong communication and assertiveness skills.
  • Methodological competence in the area of ITIL (ITIL Foundation Level or higher is preferred).
  • Certifications in Atlassian products is preferred.
  • Experience and methodological competence in agile working methods is preferred.
  • Very good written and spoken English language skills.
  • German language knowledge will be considered as an advantage.

We offer:

  • Monthly gross salary from 3500 to 4300 EUR, depending on your level of expertise.
  • Freedom and autonomous work allowing you to realize your own ideas.
    Hybrid way of working with cozy office space in the center of Riga and flexible working hours opportunities, based on your own preferences. 
  • Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc. 
  • Individual development and learning plan, including yearly budget for external training.
  • Necessary essentials – health insurance with dental services and sports coverage.
  • Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives. 
  • Friendly, multicultural and cooperation orientated colleagues. 
Mēneša bruto algaBruto mēnesī  € 3500 - 4300

Atrašanās vieta

    Rīga, Rīgas rajons, Latvija
    Zaļā iela 1, Rīga

Darba veids

  • Pilna slodze
  • Elastīgs darba laiks


 Atlassian Products


  •  Angļu
Arvato Systems Latvia SIA

Global IT specialist Arvato Systems supports major companies through Digital Transformation. About 3,100 staff in over 25 locations epitomize in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.

As a part of the Bertelsmann-owned Arvato network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders.

Uzņēmuma mājaslapahttps://www.arvato-systems.com/

Reģistrācijas numurs40203072770

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