SaaS Application Engineer
SaaS Application Engineer
SaaS Application Engineer
SaaS Application Engineer
SaaS Application Engineer

SaaS Application EngineerGoCardless

About us

Here at GoCardless, we’re building the world’s bank payment network. Bringing simple and secure direct bank payment solutions for people and businesses everywhere, as well as making open banking more accessible. GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

We’re an award-winning London based fintech, with additional offices in Riga, Paris, Melbourne and New York.

The role

To enable and empower everyone at GoCardless to do their best work through innovation - with simple, reliable tools wrapped in world class support

What excites you

  • Participate in IT projects, with a view to leading your own focusing on delivering a solution or technical improvement
  • Be an escalation point for the IT Support team for the collaboration and productivity tools
  • Provide hands-on and remote root cause analysis of IT issues
  • Develop scripts, tools, processes or solutions to proactively prevent problems, improve user productivity and automate recurring tasks
  • Growing and scaling core application stack
  • Finding and connecting new applications that enable customers to be as productive as possible
  • Onboarding new SaaS vendors, both reviewing them with the Privacy/Security team and building business cases and product assessments to introduce them at GoCardless
  • Establishing and growing our SaaS management capabilities to better discover, manage and secure the core stack
  • Building core workflows to make the employee experience at GoCardless smooth - whether they are joining, moving within or leaving GoCardless

Current technology stack

  • Google Workspace
  • Atlassian Suite
  • OKTA
  • Slack
  • Zoom
  • Jamf Pro
  • Torii

What excites us:

Given the versatile nature of the role, we’re looking for someone who learns fast, enjoys collaborating with others, and is a pragmatic decision-maker.

  • Extensive experience of macOS support including user, device and application management with Jamf MDM
  • In-depth understanding of Okta and identity management
  • Experience managing and administering SaaS applications such as Google Workspace Google Cloud Identify, Slack and the Atlassian suite
  • Solid understanding of best practices around engineering, data security and identity
  • Knowledge of the Google Workspace Developer tools including Apps Script and Google Workspace APIs
  • Coding/scripting experience in one or more general purpose language
  • Familiarity with Github and deployment methods
  • Knowledge of best practices around engineering, data security and identity
  • You care deeply about outstanding user experience
  • You enjoy solving hard and complex problems
  • You like to build automation to reduce toil, based on data
  • You’re a team player and enjoy working towards a common mission
  • You have excellent verbal and written communication skills

Our team comes from a range of backgrounds, and we welcome diversity. Even if your experience doesn’t tick all of the boxes, please apply - we’d love to hear from you.

(some of) The good stuff

Wellbeing - stay healthy with dedicated support and medical cover
Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
Adaptive Working - allows you to work flexibly, around your lifestyle
Equity - all permanently employed GCs get equity to help you make a valuable contribution
Parental leave - to suit everyone embarking on life's great adventure
Learning Budget - lead your own development with an annual learning budget
Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 

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