Customer Support Representative

NewTech Mobile SIA

Подробности
Основная информация
Компания

Requirements

Perfect Russian and English ( both spoken and written)
Good communication skills
Ability to work in team
Good analyzing skills

Job description

Raising support tickets to enable tracking and resolution of customer requests
Investigating and resolving customer complaints then closing support tickets
Maintaining a database of customer information
Escalating inquiries to the appropriate team, when necessary
Checking product or service availability
Assisting customers with registration or account creation
Passing customer feedback onto the product or sales team to improve the organisations offerings

We offer

Be a part of professional and ambitious team
Participate in large and complex projects
Competitive salary
Health insurance
Modern looking office, up-to-date hardware and workplaces
Don't starve, we have free lunches
Free parking

Брутто-зарплата в месяцБрутто/мес. € 2000 - 2300

Дополнительная информация: Salary level depends of candidates experience.

Место работы

Латвия

Тип работы

Полный рабочий день

Контактное лицо
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Perfectionist workers who are easy to communicate with, we develop great IT products that actually work. Having vast experience in exploiting our technology, we know what it can do. Our IT solutions fit to the most specific business requirements.
Sure, we could go on talking about our fourteen-year track record. But lets keep it short we are a team that is worth working with.

Вебсайт компании: http://www.impaya.com