1955
Risk Operations QA Analyst
GoCardless
Risk Operations QA Analyst
GoCardless
Risk Operations QA Analyst
GoCardless

Risk Operations QA Analyst

GoCardless

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne. 

The role

Were looking for a highly-motivated and proactive QA Analyst to support our Risk Operations teams combat financial crime. Today, Risk Operations consists of the following areas:
  • Fraud Investigations 
  • AML Transaction Monitoring 
  • High Risk (KYC) Onboarding 

Your mission is to enable high performance capabilities across the group, ensuring our teams effectively assess financial crime risk and are efficient in how we work.

Working hours: Monday-Friday 9am - 6pm, and willingness to work on some public holidays. 

What excites you

  • Being the point of escalation for our first-line risk teams and conducting live quality checks on complex, high-risk investigations.
  • Regularly test & analyse team performance and produce actionable insights.
  • Partner with the Risk Operations management team to ensure KPIs are in line with business requirements and manage performance reporting.
  • Identify and implement process improvements and provide Subject Matter Expertise support on key initiatives. 
  • Provide training, technical support and mentoring to less experienced members of the team.

What excites us

  • You are passionate about fighting financial crime and comfortably able to assess risk, spotting suspicious activity and/or fraud from a mile off
  • You use clear logic and reasoning to separate legitimate behaviour from suspected illicit activity
  • You know how to balance risk, customer experience and operational efficiency
  • You have a strong technical understanding of financial crime, and an excellent ability to break complex problems down and communicate them to stakeholders
  • You are solution-oriented and dont shy away from challenging the status quo by bringing viable, alternative solutions to the table
  • You bring the hustle and are thoroughly able to prioritise, organise and execute

Salary range - the expected base salary range for this position is between €2,000 - €2,500 per month (gross).

Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and seniority compared to fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GCs get equity to help you make a valuable contribution
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 
Брутто-зарплата в месяцБрутто/мес.  € 2000 - 2500

Место работы

    Rīga, Латвия
    Marijas iela 2a
  • Возможность удалённой работы

Тип работы

  • Полный рабочий день
  • Гибкий график

Языки

  •  Английский
Контактное лицо
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.

Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.



Вебсайт компанииhttps://boards.greenhouse.io/gocardless

Регистрационный номер07495895

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