302
Регистрационный номер: 40103904244
- Подробности
- Основная информация
- Компания
The Role
Does the customer car have a DSG or Manual transmission? Hard or soft suspension coil springs? Your daily job will consist of supporting and informing our customers about those differences, using a semi-autonomous system.
Areas of Responsibility:
- Dealing with problematic orders by identifying customer needs and issues and helping customers to resolve the issues
- Handling of return and warranty claims
- Providing a great customer service
Requirements:
- Excellent technical knowledge of the automotive industry
- Good English language skills
- Good communication skills
- Good computer skills
As an advantage:
- Understanding Zendesk / 1C softwares
- Experience with handling customers
What we offer:
- Premium health insurance & mental health support program (therapist in the office)
- Flexible benefits such as - extra holidays or paid GYM
- Fruits (and ice cream during summer), and refreshments in the office
- Collaborative experiences, that are a blast, featuring pancake art competitions, waffle iron battles, Friday slice day
- Cooperative team outings (Paintball, Go carts, PS5 game nights, table football tournament etc.) and celebrations of employee important life moments
- Paid certification and education
- Employee Purchase Program
Trodo
Trodo was founded in Norway in 2013 by two young IT enthusiasts (and brothers) and an experienced rally and car maintenance veteran. The synergy of their combined 100 years of life experience laid the foundation for an automotive e-commerce startup that has helped set the standards for the automotive e-commerce market in Europe. continues to grow by offering online services that prioritize a positive user experience, hoping that anyone who uses Trodo's services for the first time will become a dedicated repeat customer.
€
1800 - 2000
Место работы
- Mārupe, Mārupes novads, Латвия
Тип работы
- Полный рабочий день
Навыки:
Языки
- Английский
- Латышский
Контактное лицо
DACE TEIBE
DACE TEIBE
Back in 2013, when Trodo was founded, it was easy to buy almost everything online, except for spare car parts. From day one, our goal was to provide an online service that is easy to use and delivers the best customer experience. Not only did we reach our goal, but we also made significant e-commerce improvements and kick-started the whole online market for car parts and spares. Today we continue to lead the way by setting the industry standards. Our webshop is not simply a system- there is a person to assist each step of the way. We are experts in our field and fellow enthusiasts, all driven by the same fascination with technology and motion. We motivate with our desire to learn and further improve our knowledge. In today's world, where people seem to lack enough understanding of their vehicles, we are here to encourage them. We assist, provide facts and break the myths to help increasingly more people be more hands-on with their transport.
Регистрационный номер: 40103904244
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