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Регистрационный номер: 514447291
- Подробности
- Основная информация
- Компания
Description:
Main responsibilities:
- To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
- Communicate with Webbing customers directly and via mass communication tools, distribute tasks on requests within the organization.
- Perform Monitoring / Surveillance of products, services, and customer solutions.
- Manage, coordinate, and communicate issues, incident and event handing within Webbing internal teams and vendors, suppliers.
- To track and document all issues and resolutions in detail.
- Hybrid mode with options to work night shifts from home.
Requirements:
- Fluent written and verbal English communication skills- must
- Degree in Telecommunications or IT (studies can still be in progress) - must
- Ability to work in shifts.
- Problem solving skills.
- Interest in mobile technologies, IoT and technologies in general.
- Strong personal drive and great desire for self-learning.
- Accuracy and a high sense of responsibility.
- Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) - must
What we offer:
- An exciting and challenging workplace with great skill and knowledge development opportunities.
- The opportunity to join a team of highly professional specialists in an international environment.
- The opportunity for professional development within a reputable international innovative and growing company.
- Salary level: 1600-2000 EUR gross
- Social benefits
- 200 EURO monthly Wolt food allowance
- Medical insurance
- Free mobile services with Tele2
- Car parking spot
- Team events
If you feel that your experience and personality match the position, we look forward to seeing your resume.
€
1600 - 2000
Место работы
- Rīga, Латвия
Gustava Zemgala gatve 74
Тип работы
- Полный рабочий день
Языки
- Английский
- Латышский
Контактное лицо
Rita Shterenberg
Rita Shterenberg
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to whitelist applications and limit non-business applications with the click of a button, saving money and improving compliance.
Регистрационный номер: 514447291
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