1981
Регистрационный номер: 40203159133
- Подробности
- Основная информация
- Компания
Your benefits:
- Competitive Salary: Earn 1800 EUR gross with an above-average salary package. Plus performance bonus.
- Health Coverage: Private health insurance after 3 months of probation period.
- Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
- Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.
- Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
- Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
- Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
- Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Your responsibilities:
- Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities.
- Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.
- Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.
- Intra-Day Coordination: Managing day-to-day operations ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.
Your skills:
- Language Skills: Excellent communication skills in Russian and English, written and verbal.*
- Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.
- Education: BA/BS degree preferred.
- Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.
Join Us and Be the Voice that Drives Success!
* Proficiency in Russian and English is required to lead a team that provides customer support (outbound calls, emails, and chats) for international clients. Performing tasks related to verbal and written customer support abroad (worldwide, where communication is in Russian and English) is essential for the company's core operations.
€
1800
Место работы
- Rīga, Латвия
Тип работы
- Полный рабочий день
Контактное лицо
TELUS digital
TELUS digital
Регистрационный номер: 40203159133
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