At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne. 

We are seeking a dedicated person to assume comprehensive oversight of our financial crime investigations teams, spearheading the development and implementation of an advanced strategy to combat fraud and money laundering through rigorous, high-calibre investigations. This role will report to the Director of Risk Operations and be instrumental in not only developing the team but also in ensuring the consistent attainment of both established and newly developed performance metrics.

The ideal candidate will possess a sophisticated blend of expertise in financial crime domains, including Fraud, Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF), coupled with a strong foundation in operations management. Success in this role will demand exceptional capabilities across management, strategic data analysis, cost management, workforce planning and risk mitigation. Additionally, the role holder will be expected to drive complex optimisation initiatives that enhance operational efficiency and effectiveness across the board.

This role ideally suits someone who has worked in a compliant and high-growth business. However, our team comes from various backgrounds, and we welcome diversity if you're unsure, please apply. We look forward to meeting you.

Working hours: Monday-Friday 9 am - 6 pm, and willingness to work on some public holidays. 

We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.