IT Technical Support for Swisscom

IT Camp

Подробности
Основная информация
Компания

IT Technical Support

IT Camp partner SWISSCOM Switzerlands leading telco company and one of leading Swiss IT companies. Over 19000 employees are working for Swisscom in Switzerland, Italy and Netherlands and it is one of Switzerlands most sustainable and innovative companies, one of the top 3 Swiss employers for IT specialists one league with worldwide giants like Google and Microsoft.

Due to the growth of the company, a brand new DevOps center has been established in Riga, Latvia, and we invite you to join it.

What you would need to know.

Structure of company: horizontal, Agile. Swisscoms Agile teams are fully empowered to make their own decisions, to take over ownership and to be responsible for their actions.

Environment: Innovative. Flexible. Transparent. Stable. Start-up vibes, while corporate culture.

Size of Team in Riga: 200 developers.

Your daily tasks:

Perform daily maintenance of workstations, peripherals, and the local area network
Independently install, configure, and maintain software, hardware, and devices
Monitor systems and services to ensure performance and availability according to agreed service levels
Troubleshoot and resolve complex technical issues, escalating when necessary
Provide end-user support and guidance on hardware, software, and network-related matters (including MS Teams, Outlook, SharePoint, etc.)
Manage hardware inventory and installations, including laptops, docking stations, printers, and other IT equipment
Collaborate with cross-functional teams on IT-related projects, including planning, testing, and implementation of new systems
Maintain up-to-date documentation of IT processes, assets, and troubleshooting guidelines
Proactively identify areas for improvement and contribute to continuous service enhancement
Ensure security best practices are followed across devices and internal systems

Requirements:

At least first-level higher education and 2+ years of work experience in the IT field, or an equivalent relevant qualification
Strong English language skills (spoken and written)
Experience working with Windows and macOS operating systems
Practical experience with Microsoft 365 tools including MS Teams, Outlook, and SharePoint
Hands-on experience in hardware setup, management, and installations (laptops, peripherals, docking stations, etc.)
Knowledge of or experience with data visualization tools, Tableau in particular, is considered an advantage
Excellent problem-solving skills, with a proactive and solution-oriented mindset
Self-organized and capable of working independently, while also being a team player
Ability to take initiative, prioritize tasks, and manage time effectively
Good interpersonal skills

Company offers:

80 EUR monthly cell phone and internet allowance
Onsite presence required with possibility to work from home
Ergonomic home office allowance in value of 500 EUR
Premium health insurance after 1 month (with included consultations with psychologist and/or physiotherapist)
Optics (200 EUR every 2 years)
24 working days of annual paid holiday per year
5 dedicated paid learning days annually
Gym membership or swimming pool/water aerobics membership
Day off on your birthday or names day
1 day off for social activities (voluntary project, adopting an animal)
Collaborative, friendly and driven work environment
Work on innovations, cutting-edge technologies and in autonomous high-performance teams
Parking options
Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)
Annual salary review.

We will contact you if you are invited for an interview. We will send the answer to those candidates who will be invited for an interview. If you have not received an invitation to a job interview within 2 weeks after the vacancy deadline, it is considered that you have received a refusal.

Брутто-зарплата в месяцБрутто/мес. € 1800 - 2000

Место работы

Латвия

Тип работы

Полный рабочий день

Навыки:

Windows operating systems macOS Microsoft 365

Языки

Английский

Контактное лицо
Jevgeņija Šahovala
+371 28626016

We are IT Camp recruitment agency. Our offer is variety of IT field selection (wide range of roles in development and architecture, system and business analytics, administration and quality assurance, management and leading etc). Comfort, growth, result - are our primary values and principles. Were saving your time. You can use it on current project or skills improvement while we're searching suitable job opportunity for you, based on your expectations and values, talents and experience.

Our main task is to have a match between candidate and company: mutual understanding, effective working process and common benefit. We offer career advice and job search assistance. Youre welcomed, so feel free to seek a great workplace with us.

Вебсайт компании: https://www.itcamp.lv

Регистрационный номер: 40103908693