303
Регистрационный номер: 40203159133
- Подробности
- Основная информация
- Компания
Description and Requirements
Are you looking to develop your career and take on exciting responsibilities in a dynamic, growing company? Join our team and help us ensure excellent service standards while making a difference in the world!
Your benefits:
- Competitive Salary: Salary EUR 1,900 gross
- Performance Bonus: Depending on your performance, you can earn additional financial rewards
- Equipment Provided: Full hardware setup for your home office
- Relocation Support: Assistance available for relocation to Latvia if needed
- Fully Paid, Extensive Training: We'll teach you everything you need to succeed in your job.
- Remote Work Environment: Flexible work-from-home arrangement
- Dynamic Culture: Join a multicultural team with flat hierarchies and inclusive workplace culture
- Career Development: Access to our Career Academy for continuous personal and professional growth
- Referral Program: Bonus for successfully referring new team members
Your responsibilities:
- Technical Support: Provide expert assistance to resolve customer inquiries and technical issues
- Client Understanding: Comprehend users' needs and expectations to deliver tailored solutions
- Problem Resolution: Handle support requests through various channels (phone, email, chat)
- Quality Assurance: Maintain high standards of service delivery and customer satisfaction
- Documentation: Keep accurate records of all support interactions and solutions provided
Your skills:
- Language Proficiency: Fluent in Spanish plus excellent communication skills in English (written and verbal)
- Technical Aptitude: Basic understanding of technical concepts and troubleshooting
- Customer Service Experience: Previous experience in technical support or customer service is a plus
- Problem-Solving Abilities: Strong analytical and resolution skills
- Professional Approach: Solutions-driven mindset with genuine passion for helping customers
- Adaptability: Ability to learn new systems and processes quickly
- Technical Background: Experience with support tools and systems is a plus
Additional Requirements:
- Eligible to work in the EU
- Reliable internet connection for remote work
- Ability to work in shifts (as technical support is provided during extended hours)
€
1900
Место работы
- Rīga, Латвия
Тип работы
- Полный рабочий день
Языки
- Испанский
Контактное лицо
TELUS digital
TELUS digital
Регистрационный номер: 40203159133
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