VIP Department Manager

Activa Management

Подробности
Основная информация
Компания

What will you do?

Join a growing iGaming Company as a VIP Department Manager!

Ensure an exceptional experience for high-value players and potentially lead the VIP department
Build and maintain long-term relationships with VIP clients through proactive and personalized communication
Analyse player behaviour, monitor key metrics, and identify growth opportunities Develop and execute tailored retention and reactivation strategies
Collaborate closely with the product, marketing, and support teams to align efforts and ensure smooth VIP operations
Cooperate and mentor VIP account managers, setting clear goals and KPIs
Organize exclusive promotions, bonuses, and events tailored to the VIP segment
Handle sensitive issues with discretion, diplomacy, and efficiency

What you need:

Previous experience in a similar VIP or Account Management role within the iGaming, gambling or online entertainment industries
Excellent written and spoken English (essential for communicating with international clients);
Strong interpersonal skills and the ability to communicate effectively with high-profile clients
Data-driven approach with solid analytical skills Problem-solving attitude and the ability to think on your feet in a fast-paced environment
Leadership experience and team management capabilities

Bonus points:

Familiarity with CRM tools and customer analytics platforms
Knowledge of additional languages (German, Norwegian, Portuguese, or Bulgarian preferred)
Experience in organizing high-end player events or loyalty programs

Why work with us?

Competitive salary starting from €1500/month (net), with performance-based growth potential
Official employment from day one
Gym membership
Office snacks, team events, and ongoing professional development
Minimal bureaucracy and a startup-style environment where your ideas matter
A chance to work on exciting and innovative projects with a driven and passionate team

Ready to take the next step in your career? Apply now!

Брутто-зарплата в месяцБрутто/мес. € 2500 - 3500

Место работы

Латвия

Тип работы

Полный рабочий день
Гибкий график

Навыки:

Customer service Matemātika

Языки

Английский

Контактное лицо
Polina Belkina
+37120701411

Are you ready to take the lead in delivering white-glove service to high-value clients? Our client: a dynamic and fast-growing company in the iGaming sector is seeking a VIP Department Manager to oversee and elevate the experience of our most valuable customers.

We're looking for someone with a strategic mindset, a passion for customer experience, and a proven ability to build long-term relationships. This is your opportunity to join an innovative company with multiple successful projects live and several more in development, all aiming for top rankings in the global market.

More information about the company and possibilities will be shared during the interview.

Вебсайт компании: https://www.activa.lv/

Регистрационный номер: 40003572912