Do you want to be part of an organization with two of the best coffee brands in Baltics? We represent two famous coffee brands Merrild and Lavazza, where Lavazza is Italy's premium coffee no. 1. As our current Customer Service Coordinator is going on maternity leave, we are looking for a replacement. You will report to the Supply Chain Manager and the position will be in our Riga office.

You will be coordinating the product flow, secure accuracy, and customer service between our service provider UAB Sanitex and retail customers across the Baltics. You will also be the key person and process owner representing the interest of Lavazza in retail customers. You will oversee and ensure that we meet the established KPIs for the service provider. In addition, you will also be responsible for different administrative duties to support the sales process.

As a person, you have good judgment and have a methodical and critical thinking approach. You have a natural eye for the details and are a diligent, self-motivating and action-oriented person, with good communication and interpersonal skills. Many would define you as a team-oriented individual and an effective contributor, possessing a mindset that allows for quick adjustments in various conditions.

An exciting, ambitious, and informal organization in a positive development, where well-being, personal and professional development opportunities are part of our strategic priorities. In addition, we focus on an inclusive culture, where everyone experiences that our values: Authenticity, Passion for Excellence, Responsibility, and Inventiveness are lived in our everyday life. Furthermore, we offer a competitive compensation package, laptop, mobile phone, health insurance.

Please send your application using the link. We only receive application via our recruitment system