Impact & Communications Manager | Baltics

Grafton Latvia SIA

Подробности
Основная информация
Компания

Premier Restaurants Baltics is part of Premier Capital plc, the Developmental Licensee for McDonalds in Estonia, Greece, Latvia, Lithuania, Malta and Romania, operating 195+ McDonalds restaurants, which includes 110+ McDrives, 85+ McCafé counters, and 175+ McDelivery thanks to 11,000+ people. More than 90 million customers are served every year across the six markets.

On behalf of our Client, we are now searching for a bright professional for the role of

IMPACT AND COMMUNICATIONS MANAGER | Baltics

who brings energy, innovation, and a passion for sustainability to drive impactful communications in a fast-moving, high-visibility international environment.

Your key responsibilities and impact will be to:

Driving Impact & Purpose

Lead the Impact strategy for McDonalds Baltics, creating tangible value for people, planet, and business while protecting McDonalds license to operate.
Shape and deliver the communications, ESG, and sustainability roadmap, aligned with global priorities and local market goals.
Partner with the Premier Capital Director of Communications and BU Impact Lead to ensure strategic alignment, governance consistency, and best practice sharing.
Oversee all communications and stakeholder engagement: from PR, media, and brand advocacy to internal storytelling, to strengthen brand trust and corporate reputation.
Support marketing and brand initiatives (product launches, service innovation, food quality, sustainability) through clear, engaging, and authentic communication.
Manage ESG reporting and annual Impact planning, ensuring transparency, accountability, and measurable progress.
Oversee the Communications & Impact budget, maximizing efficiency and return on reputation.

Leading Collaboration & Culture

Foster cross-functional collaboration to embed sustainability and purpose in everyday business operations.
Inspire a culture of openness, accountability, and shared ownership of McDonalds Impact goals across teams.

Protecting Reputation & Managing Risk

Monitor media and public sentiment, providing timely insights and counsel to leadership.
Advise senior leaders on reputational, legislative, and environmental issues, ensuring proactive and responsible communication.
Lead crisis and issues management, protecting trust and supporting business resilience.
Engage key stakeholders and advocates to support business growth and restaurant expansion.

Building Communications & Advocacy

Develop and execute an integrated communications strategy that amplifies McDonalds purpose and positive impact.
Support leadership with compelling messaging and storytelling that connects with both internal and external audiences.
Strengthen relationships with media, agencies, NGOs, and community partners.
Lead high-impact internal and external events that inspire engagement and reinforce McDonalds role in the community.
Track, measure, and report on communications performance to demonstrate real results.

Advancing Sustainability & Social Good

Champion McDonalds sustainability and social responsibility agenda, including Ronald McDonald House Charities (RMHC).
Drive initiatives that reduce environmental footprint and build stronger local communities.
Share McDonalds progress with authenticity and pride, celebrating real stories of positive change.

To be successful in this role, your professional background should cover:

Degree in Communications, Social Sciences, Public Affairs, International Relations, or a related field.
5+ years experience in communications, PR, sustainability, CSR, or stakeholder relations. Experience in hospitality or retail is a strong plus.
A strategic mindset and hands-on experience in creating and managing campaigns across multiple channels.
Excellent written and spoken English; knowledge of any Baltic language is an advantage.
Strong organizational skills, attention to detail, and confidence in working with partners and agencies while managing several projects simultaneously.

COMPANY OFFERS

Be at the heart of projects that make a real impact on people, communities, and one of the worlds most loved brands.
Work in a dynamic, supportive, and international environment where your ideas truly matter.
Remuneration: Starting from €3000.00 gross (max salary level will be discussed with company representatives individually).
Benefits: performance-based annual bonus, health insurance, employee discounts, training budget to grow your skills.

Брутто-зарплата в месяцБрутто/мес. € 3000 - 3500

Дополнительная информация: *max salary level will be discussed with company representatives individually. Benefits: Performance-based annual bonus, health insurance, employee discounts, training budget to grow your skills.

Место работы

Rīga, Латвия
Duntes street 6

Тип работы

Полный рабочий день

Языки

Английский

Контактное лицо
Darja Glazova
+37120000391

Grafton Recruitment is one of the largest recruitment companies in Europe with 40 years of experience. Our goal is to become your reliable and long-term recruitment partner, providing a full range of HR solutions at the highest level and working as an integrated extension of your team.

We are here on the global and Baltics local level to provide personalized recruitment solutions for your business: from junior to middle-level specialists, from top-level specialists to managers.

By combining our industry-leading and specialized people with best-in-class processes and technology, we are able to deliver tailored cost-effective recruitment solutions and unrivaled service excellence.

Grafton's portfolio of clients extends across all sectors, from public to private. We take care of your Recruitment solutions from single positions to large-scale projects.

Вебсайт компании: https://lv.grafton.com/lv

Регистрационный номер: 40003835251