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External Engagements Coordination Partner
Roche Latvija, SIA
External Engagements Coordination Partner
Roche Latvija, SIA
External Engagements Coordination Partner
Roche Latvija, SIA

External Engagements Coordination Partner

Roche Latvija, SIA

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position
The Opportunity
As an External Engagement Coordination Partner, you bring a profound compliance expertise with you and will provide support to the Roche Network in the very key area of Healthcare professional engagements, Patient Partnership (PP), and Grants, Donations and Sponsorships (GSDs) for Healthcare Organizations (HCOs) and Patient Organizations. You will be working closely with Global Organizations to ensure Events with Healthcare professionals are conducted in an ethical and compliant way. 
As a team member of the External Collaborations Enablement Team, in your role you will actively drive and facilitate the E2E Compliance Process Oversight, Improvement, Monitoring and Execution. You will partner with Roche internal partners and external customers for the engagements within your responsibility and you will ensure that all Healthcare Professional (HCP) and Patient related engagements steps and work related to GSD requests for HCO/Patient organizations are effectively and efficiently managed and related transfers of value are executed on time, in high quality and in line with all compliance rules and regulations.  
  • Compliance Expertise and Advisory: Provide independent, expert healthcare compliance advice to senior leaders and ensure adherence to global and local regulations throughout the external engagement process.
  • End-to-End Compliance Management: Manage the end-to-end compliance process for HCP/HCO, patient engagements, and GSD management, including accurate FMV calculation, compliant ToV transfers, and reconciliation of POs, invoices, and payments to ensure timely and accurate execution.
  • Global Coordination & Reporting: Collaborate with global pharma compliance offices and affiliates to determine FMV, hospitality restrictions, and gain approvals, while ensuring timely and compliant submission of Actual Spend Reports in coordination with PCO.
  • Travel & Logistics Execution: Execute travel and logistics activities as needed to support engagement processes.
  • Customer Service & Engagement: Deliver high-quality customer service by responding to complex compliance-related queries, guiding stakeholders, tracking engagement processes, and ensuring timely, high-quality execution.
  • Process Development & Continuous Improvement: Partner with Compliance and Procurement Leads to develop new processes, tools, or resources, scale up team capabilities, and address deviations and CAPAs with the Global Compliance Senior Leader.
  • Inspection & Audit Readiness: Support the preparation of documentation for inspections and audits, ensuring compliance and readiness.

Who You Are
  • Educational and Professional Requirements: Bachelors degree is mandatory, with 5+ years of experience in Customer Relations Management, Finance, Procurement, Event Management, or related fields.
  • HCP/HCO Expertise: At least 5 years of experience interacting with HCPs, HCOs, or patient communities, alongside a strong understanding of Pharma collaborations with healthcare professionals.
  • Compliance and Process Proficiency: Solid understanding of healthcare compliance and external reporting requirements, with proven troubleshooting, analytical skills, attention to detail, and sound compliance judgment.
  • Project and Organizational Management: Exceptional project management and organizational skills to drive change and transform complex processes with excellence.
  • System and Tool Proficiency: Experience with systems like iHCP/GSD, MyBuy, SAP, MDMS, and other affiliate approval tools.
  • Stakeholder Engagement & Communication: Strong networking, cross-functional stakeholder management, negotiation, and communication skills to navigate global structures, partner with internal and external contacts, and succeed in a matrix environment.
  • Mindset and Ethics: Demonstrates strong work ethic, personal integrity, cultural awareness, a continuous improvement mindset, and the ability to apply agile methodologies (e.g., scrum, lean, design thinking) for impactful outcomes.

In exchange we provide you with
  • Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 
  • Excellent benefits & flexibility:  Roche Annual Bonus, Monthly transportation allowance, Home Office set - up equipment, Health Insurance, Life/Accident insurance, Full salary when on sick leave for the first 9 days, Eyeglasses settlement, One-time payment options for various events in the life e.g. wedding, childbirth, Service Awards: We value loyalty with additional holidays and bonus payment, Work in a hybrid model (2 days/week from the office).
  • A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Salary starts from 2300 EUR gross/monthly. Final salary depends on the successful candidate's level of experience, skills and qualifications.

Lets build a healthier future, together.

Roche is an Equal Opportunity Employer.
Брутто-зарплата в месяцБрутто/мес.  € 2300

Место работы

  • Rīga, Латвия
    R. Hirša Street 1, Riga, Latvia, LV-1045

Тип работы

  • Полный рабочий день

Навыки:

 Stakeholder management Komunikācijas prasmes Laika plānošanas prasme Compliance

Языки

  •  Английский
Контактное лицо
Zanda Gabrāne
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, weve become one of the worlds leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche is an Equal Opportunity Employer.



Вебсайт компанииhttp://careers.roche.com/global/en/riga

Регистрационный номер40003731032

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