1392
Регистрационный номер: 40003606373
- Подробности
- Основная информация
- Компания
Customer Support Specialist (FinTech)
Kvita is a comprehensive solution provider specializing in handling the diverse needs of e-commerce businesses. We offer tailored processing solutions to optimize payment flows for IT and financial sectors.
What you'll be doing:
- Give excellent support to our exclusive customers through live chat and email, making sure we always meet or exceed what they expect
- Ensure that our KYC (Know your Customer) requirements are met while ensuring new and existing customers have a seamless experience by delivering high-quality KYC reviews.
- Perform politically exposed persons (PEP) and Sanctions screening.
- Build strong, lasting relationships with our existing customers by doing extra to keep them satisfied and loyal
- Make sure our solutions are delivered quickly and effectively, meeting customers' needs and following all rules
Our ideal candidate:
- Have excellent command of English
- Have experience in working with clients in the FinTech sector (considered as an advantage)
- Have a strong work ethic and can work independently
- Have good dispute resolution and communication skills (for communication with clients as well as cross-team communication)
Why Join Us:
- Opportunity to learn new skills and gain comprehensive industry experience
- Opportunity for career growth, reflected in tasks, position and earnings
- Opportunity to be part of a fast growing project with a great reputation in the market.
- Friendly and positive team
- 1 extra paid day off per month for personal time
- Fully equipped office in the Riga with chill area, drinks and snack for refreshing breaks at work
- Corporate breakfasts on Mondays, corporate lunches on Wednesdays
- We reimburse you for everyday expenses (taxi, public transport, sports, subscriptions (Netflix, Spotify, PS, Youtube, etc.))
- Private health insurance
- Paid parking near the office
- Gifts from the company for work anniversary and birthday
- Corporate events and fun activities.
Working hours: Monday to Friday, from 12:00 till 21:00 / from 09:00 till 18:00
If you're ready to step into a role where you can grow, learn, and make a real impact, hit that "Apply" button and let's get started!
€
1500 - 2500
Дополнительная информация: The offer for the final candidate will depend on experience and competences of the candidate for the required job. Additional benefits will be discussed during the interview process
Место работы
- Rīga, Латвия
Centrs
Тип работы
- Полный рабочий день
Языки
- Английский
Контактное лицо
HR .
HR .
All types of IT services, software development
Visu veidu IT pakalpojumi, programmatūras izstrāde
Регистрационный номер: 40003606373
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