Regional Operations Manager- Europe

Eleving Consumer Finance AS

Подробности
Основная информация
Компания

YOUR PROFILE

Based at HQ, you will take full ownership of sales performance across Albania, North Macedonia, and Moldova. You will regularly travel to branch locations, work side by side with local managers, and ensure operational execution supports strong and sustainable sales growth. When results fall short, you will identify root causes, implement improvements, and drive performance across all regions.

Drive sales growth by identifying opportunities, removing operational bottlenecks, and ensuring local teams stay focused on commercial targets
Work closely with branch managers to improve conversion rates, customer acquisition, portfolio growth, and overall branch productivity
Make regular business trips across all regions, working hands-on with local branch managers to strengthen sales execution and operational discipline
Monitor daily, weekly, and monthly sales KPIs and ensure timely action plans are implemented when targets are at risk
Ensure consistent sales standards, customer approach, operational processes, and ways of working across all branch locations
Identify operational gaps and lead improvements that directly impact sales efficiency and customer experience on the ground
Review local incentive and bonus structures and propose improvements that motivate high sales performance and reward the right behaviours
Design and implement operational processes, SOPs, sales routines, and practical training materials that local teams can effectively apply
Support local managers in building high-performing branch teams with strong accountability and sales ownership culture
Monitor sales and operational metrics across regions and provide clear, actionable insights and recommendations to senior leadership
Support implementation of commercial initiatives, campaigns, and process improvements across all regional markets

YOUR MISSION

Higher education in Business Administration, Management, Operations, or a related field
At least 3 years of experience in operations or regional management within a sales-driven business
Hands-on, ownership-driven mindset with willingness to travel frequently across regions
Experience designing or managing incentive and compensation structures that drive employee motivation and performance
Strong process management mindset with the ability to simplify, document, and implement operational improvements
Excellent communication and stakeholder management skills across all organizational levels
Analytical and data-driven approach with the ability to translate numbers into actionable business decisions
Experience in fintech, consumer finance, or a multi-branch retail environment will be considered an advantage
Strong organizational and problem-solving skills with attention to detail
Fluent English communication skills; additional regional languages will be considered an advantage

WHAT WE OFFER

Opportunity to drive strategic decisions and shape the future of an international FinTech organization
Influence across diverse markets, delivering meaningful impact on financial inclusion and social mobility
Collaborative and ambitious executive team with a culture of shared success, 'We Win Together'
International environment with exposure to emerging markets across Europe and Africa
Tailored professional development and executive coaching opportunities to strengthen your leadership journey
Comprehensive benefits, including health insurance, lunch allowance, special day off package, and paid mobile calls and parking
Work-life balance arrangements that suit your lifestyle and executive commitments
Competitive compensation from 3500-4500 complemented by significant performance-based bi- annual bonuses and long-term incentives.

Брутто-зарплата в месяцБрутто/мес. € 3500 - 4500

Место работы

Rīga, Латвия
Skanstes iela 52, Rīga, LV-1013
Гибрид

Тип работы

Полный рабочий день

Языки

Английский
Латышский

Контактное лицо
Eleving Consumer Finance

Eleving Consumer Finance is a dynamic and international FinTech company dedicated to empowering diverse communities worldwide. Our mission is to create access to innovative and sustainable financial solutions, driving upward social mobility.

We are at the forefront of financial inclusion, serving markets where traditional banking falls short. Our reach extends across 7 countries, encompassing the Balkan Europe region, including Moldova, North Macedonia, Albania, and the Southern Africa region, covering Namibia, Botswana, South Africa Republic, and Lesotho.

In most of the markets we enter, cash economy conditions are prevalent, making our comprehensive online and offline customer service experiences a unique offering. With a presence spanning multiple continents, our international team of over 1200 dedicated professionals forms our greatest asset.

From more than 200+ branches, we offer a diverse array of flexible financial products, providing the means for individuals and communities to thrive, and we are constantly expanding our footprint.

Join our team, and be part of our mission to transform the financial landscape for the better.

Вебсайт компании: https://cf.eleving.com/about-us/