1267
Key Account Manager
Activa Management
Key Account Manager
Activa Management
Key Account Manager
Activa Management

Key Account Manager

Activa Management

Requirements

  • Experience in payments or fintech, preferably on the PSP or acquirer side
  • Good understanding of payment processes, including settlements, chargebacks, and refunds
  • Understanding of key payment metrics, including approval rates, decline reasons, and chargeback ratios
  • Basic understanding of KYC and AML requirements
  • Confident working with numbers and analytics; working knowledge of Excel or Google Sheets
  • Strong communication and negotiation skills
  • English at minimum B2 level

Nice to have
  • Experience in high-risk or iGaming
  • Understanding of cascade routing and working with multiple payment providers

Responsibilities

  • Manage merchant relationships from onboarding to retention
  • Act as the main contact for merchants and internal teams
  • Coordinate KYC/AML, legal, technical integration, and go-live
  • Monitor volumes, approval rates, chargebacks, and settlements
  • Identify account issues and coordinate their resolution
  • Identify growth opportunities, new markets, and payment methods
  • Manage merchant escalations and disputes
  • Drive retention and support commercial negotiations

Mēs piedāvājam

  • Salary: Up to €2500 gross, depending on proven industry experience
  • Flexible working hours
  • Sports, wellness, and social benefits
  • Opportunity to work in a technology-driven environment
  • Office in the centre of Riga
Mēneša bruto algaBruto mēnesī  € 2000 - 2500

Atrašanās vieta

  • Rīga, Latvija
    Cēsu iela 31

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
Kontaktpersona
Mihails Dzondzua
+371 20701411
Our client FlamingoPay is developing a fast, borderless, digital-first payment platform tailored for the fintech and iGaming industries. The companys mission is to simplify global transactions and empower businesses to scale without limits.

To support their rapid growth, FlamingoPay is looking for a Key Account Manager who will drive the adoption of innovative payment solutions, build strong merchant relationships, and play a key role in helping clients expand globally.

Uzņēmuma mājaslapahttps://www.activa.lv/

Reģistrācijas numurs40003572912

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