10000
Support and moderation specialist
Wisebits

Support and moderation specialist

Wisebits

Requirements for candidates

  • The candidate must have EU work permit.
  • Strong written and verbal communication skills, B2 or higher level of English language proficiency.
  • Experience in customer support, content moderation.
  • Ability to remain calm and professional when dealing with difficult situations or users.
  • Familiarity with online platforms and social media.
  • Proficiency in using moderation tools and software.
  • Ability to work during weekends.

Job description


  • Review and moderate content, including text, images, and videos, to ensure compliance with company guidelines and policies.
  • Identify and remove inappropriate, offensive, or spammy content.
  • Respond to user inquiries and support requests through various communication channels
  • Provide accurate and timely information to users, addressing their concerns, and resolving issues effectively.
  • Troubleshoot technical problems users may encounter and escalate technical issues to the appropriate teams.
  • Provide insights and recommendations for improving User s engagement and content quality.

What we offer

  • Competitive salary and performance-based raises (EUR only);
  • Remote work;
  • Professional development opportunities;
  • The active and cool team;
  • No bureaucracy: we have transparent administrative processes and communication.
Mēneša bruto algaBruto mēnesī  € 1300

Atrašanās vieta

  • Rīga, Latvija
  • Attālināti

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
  •  Krievu
Kontaktpersona
Angelina I
Wisebits is a place where innovation and technology come together. We strive to make our platform the best in its field, and we know its possible thanks to our professional team. Right now, we are in search of a talented professional!

Uzņēmuma mājaslapahttps://wisebits.com/

Reģistrācijas numursHE352024

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