294
Reģistrācijas numurs: 40103815035
- Apraksts
- Pamatinformācija
- Uzņēmums
Position overview
Are you interested in Customer Service in the world leading industrial coating resins company? We are looking for motivated and self-organized individual with "can do" attitude to join our team. You will take care of Middle East and Africa customers and their orders from order placement till export document issuance, enquires and complaints, as well as you will pursue timely communication and documentation with our internal stakeholders. If you have a high focus on pro-active approach, you are detail-oriented and you have a strong communication and problem-solving skills, then we are waiting for your application!
Responsibilities
- Manage the customer portfolio with a proactive and professional approach, ensuring timely handling of orders and resolution of complaints while anticipating customer needs.
- Respond promptly and effectively to customer inquiries via email and phone, delivering clear and accurate information.
- Coordinate order fulfilment through close collaboration with internal teams, including Logistics, Planning,Sales, and Finance, to ensure smooth operations.
- Perform accurate order entry and follow-up in the ERP system (SAP), addressing and resolving any order related changes and discrepancies as needed.
- Contribute to a positive team environment by sharing knowledge, best practices, and supporting colleagues to achieve common goals.
Required skills and experience
- Bachelor's degree in Economics, IT, Business Administration, Logistics and other comparable fields.
- At least 1 year of experience in customer service, customer care, or a similar customer-facing role.
- Experience with export logistics documents would be an advantage.
- Good understanding of order management processes, order fulfillment, and the order-to-cash process (O2C).
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) with working knowledge of SharePoint and Teams.
- Very good English language skills, written and spoken, to communicate with a global organization.
We offer
- Monthly gross salary 1320 - 1730 EUR, depending on skills and experience.
- Partially working from home option.
- Transportation allowance.
- Health, accident and critical illness insurance.
- Annual bonus program and special recognition awards.
- Excellent working conditions in modern environment.
- An international exposure in a cross-cultural community.
- Training, great opportunities to grow and develop your career nationally and internationally.
- Company’s social events.
- Birthday holiday.
Please be informed that allnex conducts background checks as part of our hiring process.
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
Please be informed that allnex conducts background checks as part of our hiring process.
€
1320 - 1730
Atrašanās vieta
- Rīga, Latvija
Gunāra Astras iela 1C - Hibrīddarbs
Darba veids
- Pilna slodze
Valodas
- Angļu
Kontaktpersona
Alēna Freiberga
Alēna Freiberga
Eight reasons why you should join allnex:
We are in the lead. We are proud to be the largest industrial coating resins supplier in the world
We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do
We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.
We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.
We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.
We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.
We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.
We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.
Reģistrācijas numurs: 40103815035
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