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🟢 About Mapon
35,000+ active clients. More than 400,000 connected devices. 150+ partners worldwide. And 200+ colleagues behind it all. Mapon has already built the scale, trust and reach of an established European B2B SaaS and telematics company, and we are still far from finished. Our platform helps businesses manage their vehicles, teams and assets, reduce costs, improve safety, simplify compliance and make smarter decisions. It delivers real value at scale and keeps evolving with the businesses that rely on it.
Our 200+ colleagues work across eight Mapon branches: Latvia, Spain, Estonia, Finland, Denmark, Lithuania, Sweden and Ireland, with our headquarters in Riga. Our team reaches beyond those eight branches, bringing together people from even more countries. That mix of local market knowledge, international experience and different perspectives helps us grow one shared product across markets worldwide.
🧩 Why Join Mapon?
Behind those numbers is a product that never stops improving and a team that keeps moving it forward. That gives Mapon a strong foundation for the next stage of growth: deeper relationships in the markets where we are already present, more businesses to reach and new opportunities to unlock.
🇱🇻 Working at Mapon Latvia
At our Latvian headquarters in Riga, you’ll join a vibrant office of more than 140 colleagues representing Sales, Partnerships, HR, Development, Finance, Client Support, Operations, and many other teams. As a Business Support Specialist, you’ll be part of a close-knit three-person Business Support team and work at the heart of the office, connecting with colleagues across departments and helping keep daily operations running smoothly. It’s an exciting opportunity to gain insight into different areas of the business while enjoying the support of a strong local team and a genuinely international working environment.
💼 What you’ll do:
- Prepare and send invoices to Mapon clients, partners, and branches via CRM/ERP systems; generate related reports.
- Draft and manage contracts, annexes, acceptance certificates, and other related documents.
- Enter, verify, and ensure the quality of customer data in accounting systems.
- Provide consultations and training on CRM system usage to internal and external clients (in Latvian and English; Russian is a plus).
- Support company clients and collaborate with other teams and management.
- Process and correct information in CRM systems.
- Cover for your direct manager during absences (vacation, business trips, studies, sick leave), ensuring continuity of processes.
- Participate in daily accounting and warehouse operations.
- Monitor customer debts and prepare debt recovery requests within Mapon Group.
- Communicate with debt recovery administrators and update internal systems accordingly.
- Resolve issues and make decisions within your area of competence.
- Contribute to system improvements and advise group employees on system usage.
- Participate in the implementation and training of new and existing systems.
- Standardize processes, identify inefficiencies, and propose improvements.
🎯 What we’re looking for:
- Higher education in finance, economics, or business management
- Experience in administrative work and accounting; understanding of warehouse processes would be an advantage
- Strong skills in working with various systems, MS Office, and BI; experience with accounting systems would be considered an advantage
- Initiative, accuracy, a high sense of responsibility, independence, and analytical thinking
- Ability to communicate effectively with stakeholders at all organizational levels
- Positive, energetic, and persistent personality, able to organize own work and achieve results independently
- Excellent Latvian and English language skills, as both are working languages (organization is international with cross-functional teams)
🌍 Why Mapon?
💰 Monthly salary of 1700 EUR before taxes;
🍽 Paid lunches and fruit in the office;
🏆 Personalized employee benefits after the probation period, from which you can choose the most suitable for you (health insurance (including mental health support, dental care, and massage courses), additional sports program or employer contributions to your 3rd pension pillar (Indexo));
🏖 Additional paid holidays, including your birthday and paid study leave;
Health Days— take time off when you’re not feeling well, without the need for a sick leave certificate;
🤖 Access to AI tools and paid plans, such as Claude, ChatGPT, Gemini, and others if needed, to support your daily work and productivity;
📚 An annual learning budget for enhancing your skills and knowledge — from seminars to book purchases;
🚗 Free parking at the office;
🏆 Flexible working hours — the possibility to start your workday anytime before 11:00;
🌍 The opportunity to work outside Latvia for up to 90 days a year;
🏡 The option to work hybrid way: in our cozy office in Ojāra Vācieša iela 6B, Rīga, and partly from home.
🎁 A dedicated budget for team-building events;
🤝 Referral bonus — receive a reward when you refer a candidate who successfully joins our team;
🎉 Additional bonuses for special occasions and important life events;
🏃 Paid participation in major sports events, such as Stirnu Buks and the Riga Marathon;
🧩 Interest groups and activities within the Draugiem Group community.
📆 Our hiring process:
- CV review – Your application will be reviewed by HR and the Hiring Manager (Technical Lead - CRM team).
- Pre-recorded interview (Testlify) – Selected candidates will be invited to complete a pre-recorded interview via Testlify (in video format)to answer questions and test language knowledge, allowing you to answer at a time that suits you best.
- Video interview – interview with the HR and Hiring Manager (up to 60min).
- Final interview - ideally on site to meet the team (up to 60min)
- Background check - two references collected and checked.
This is your chance to be part of something meaningful, grow your skills, and make your mark in a dynamic and future-focused company. Apply now and let’s shape the future of telematics – together.
*We provide high-quality feedback on performance in the interview and/or technical task only to those candidates who have reached the final stage of the selection process.
AS Mapon (reg.nr. 40003800531)
€
1700
Papildu informācija: Health insurance (after probation), Lunch at the office, Team Events, Additional vacation days, Health days and more.
Atrašanās vieta
- Rīga, Latvija
- Hibrīddarbs
Darba veids
- Pilna slodze
Kontaktpersona
Elizabete Millere
Elizabete Millere
Mapon is a fast-growing SaaS company and a leading provider of telematics and fleet management solutions in Europe. We empower thousands of companies across the continent with advanced GPS tracking, video telematics, and fleet management systems.
With operations in Latvia, Estonia, Lithuania, Sweden, Finland, Denmark, and Ireland, Mapon is driving the evolution of smart mobility - helping businesses operate more efficiently, safely, and sustainably.
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