- Apraksts
- Pamatinformācija
- Uzņēmums
What we’re looking for:
▪ Very good English both spoken and written.
▪ Degree in Telecommunications or IT (studies can still be in progress).
▪ Ability to work in shifts.
▪ Interest in mobile technologies and electronics, IoT and technologies in general.
▪ Strong personal drive and great desire for self-learning.
▪ Accuracy and high sense of responsibility.
▪ Previous experience working with technical or customer technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g LTE structure and technology) - an advantage.
Main responsibilities
- To handle, troubleshoot and resolve customer solution related and network related issues, events and incidents.
- Communicate with Webbing customers directly and via mass communication tools.
- Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
- Coordinate and communicate issue, incident and event handing within Webbing internal teams and vendors.
- To track and document all issues and resolutions in detail.
What we offer
An exciting and challenging workplace with great skill and knowledge development opportunities.
The opportunity to join a team of highly professional specialists in an international environment.
The opportunity for professional development within a reputable international innovative and growing company.
Salary level 1200.00 – 1400.00 EUR gross and social benefits.
About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
Papildu informācija: Social benefits Growth plans
Atrašanās vieta
- Rīga, Latvija
Gustava Zemgala gatve 74
Darba veids
- Pilnas slodzes maiņu darbs
- Elastīgs darba laiks
Prasmes
Valodas
- Angļu
- Latviešu
Liron Fialkov
+972-3-6041489
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
Reģistrācijas numurs: 514447291